Why it's important to select the correct vehicle and tyre size
Vehicle
There are a surprising number of vehicles that cannot use traditional snowchains, the types that put chain on the inside of the wheel as well as on the tread. This is usually because there is not enough space between the wheels and the shock absorbers; this can be a problem for ordinary SUVs and 4x4s as well as for high performance cars.
You will find this important information in your car handbook - please check this before using your snowchains! Our database is intended to do the basic work for you but, with so many new vehicles and tyre sizes, it should only ever be treated as a guide.
Tyre size
Please also check your tyre size - if you buy incorrectly-sized chains they will be either too tight or too loose.
Ladder track chains
The good news is that car handbooks usually only refer to "traditional snowchains". Ladder track chains such as the Polaire GRIP and Spikes-Spider range only put chain over the tyre tread, so are not subject to these restrictions. They are also ideal for use on rear wheel drives where there is minimal space between the top of the wheel and the wheel arch.
Please confirm that your vehicle is shown correctly below
BMW X3 (2011 to 2018)
It's really important to select the correct vehicle, paying attention to the year of the manufacture
BUZZ RACK Pilot 2 bike strap on rack no. BRT302
Our Price
£164.95
RRP: £195.00
Code: BRT302_W
Overview:
High-mount rack that fits a wide range of cars.The bikes are held in wheel trays so it will accommodate a wide range of different styles and sizes of bikes.
Click here to order
High-mount rack that fits a wide range of cars.The bikes are held in wheel trays so it will accommodate a wide range of different styles and sizes of bikes.
The BuzzRack Pilot is a robust rack that will carry up to two bikes and fits many cars. It attaches to the tailgate using six straps with coated hooks. Foam pads on the rack also protect your bumper / tailgate.
Other great features of this easy-to-use rack include:
- The frame has a shock absorber system to reduce vibration
- Weight 9.2kgs
- The wheel supports adjust to fit most sizes of bikes
- The soft, quick-release wheel straps fit most rims and tyre sizes
- The lockable bike arms are lined with a soft rubber to protect your bike’s paintwork
- Supplied fully assembled – ready to mount to your car
- The wheel support frame folds up when not in use
Please note that you cannot use rear fixing carriers on cars with rear spoilers, or on vehicles where modifications to the roof or tailgate would have an effect on the fitting of the carrier. Find a different solution - either roof mounting and/or tow bar mounting.
Important fitting information: You must either disable or not use the rear windscreen wiper when this bike carrier is mounted.
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Delivery charges and arrangements:
We charge a contribution towards delivery costs, depending on what you order, where you live, and how quickly you want the goods.
These are our standard charges; there are usually surcharges for all offshore destinations and some remote postcodes - for details please see our delivery information page.
This Item (Standard sized items) |
Express Delivery |
£ 9.50 |
1 to 2 working days |
Standard Delivery |
£ 6.50 |
3 to 4 working days |
Delivery of other items
Small items & Spare parts |
Express delivery |
£ 6.95 |
1 to 2 working days |
Standard delivery |
£ 4.95 |
3 to 4 working days |
Roof boxes |
Express Delivery |
£ 19.50 |
1 to 2 working days |
Standard Delivery |
£ 14.50 |
3 to 4 working days |
Dropracks and Roof tents |
Express Delivery |
£ 19.50 |
2 working days |
Delivery times
Delivery times are calculated in working days (Monday to Friday, excluding Bank holidays).
Cut-off times for Express Delivery orders Express Delivery orders placed before before the cut-off times shown below will usually be desptached on the date of order. Express Delivery orders placed after these cut-off times will be despatched the next working day.
Small and Standard Sized Items |
Order by 4pm for same day despatch |
Roof Boxes, Dropracks and Roof Tents |
Order by 1pm for same day despatch |
Delivery FAQs
When will my order arrive?
There are no deliveries on Saturdays, Sundays or Bank Holidays, except for postable items where Royal Mail has a Saturday delivery. Express Delivery orders placed on a Friday (before 1pm) should be delivered on the Monday or Tuesday, Express Delivery orders placed on a Saturday or Sunday should be delivered on the Tuesday or Wednesday. The arrangements for Very Heavy Items are different and are shown above.
What about Next Working Day delivery?
Most Express delivery orders will arrive on the next working day, if the order is placed before the cut-off time (see above). Some will arrive on the second working day if there has been a "split-delivery". So-called “split deliveries” happen when the couriers do not have enough trailer space for everything that should be moved around the UK, so they will load what they can and leave the rest for the next trailer.
Is my delivery day guaranteed?
No retailer or courier company can ever "guarantee" a Next Working Day delivery. As well as split deliveries, all courier companies occasionally have the same transport problems as can happen to everyone else, including snow blocked roads, closed roads, traffic jams, mechanical breakdown, an inability to find the delivery address, or to gain access to it if, for example, it's in a block of flats. We work with some of the best couriers in the business, and overall they provide an outstanding service.
Do I need to be at home?
We are very flexible with our deliveries and will aim to deliver to an address which suits you – this does not need to be your home address. Goods can usually be left without signature - we prefer this with roof boxes. There's a "Special Delivery Instructions" box in the checkout area where we'll ask you to choose a typical instruction and then amend it to suit your particular requirements.
Payment options:
We take the following cards, and also PayPal. Please note that the entry on your card statement will be from "The Roof Box Company".
Secure payments
Our website is secured by Sectigo (formerly Comodo CA), the largest commercial Certificate Authority in the world.
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Lighting Boards The bikes may obscure the lights on the back of this vehicle so you may also need a lighting board (listed below) when using a boot mounting rack on this car. Lighting boards are not expensive but you will need to have a socket fitted for the lighting board to plug in to. If you contact your local garage or auto-electrician they will be able to quote you for a socket.
Number Plates If your bikes also obscure the number plate you will also need to get a new number plate made up. You will need to get this done locally and take your vehicle documents and proof of address with you.
Artificial cross bars If you have any bikes without a traditional cross bar these would require an ‘artificial cross bar’ to allow them to hang off the arms of these racks, these are listed below.
Spoilers/Tailgate design It's not possible to fit this rack to a car with a spoiler. It's not possible to use this rack if your tailgate has a glass or plastic edge.
Opening the boot It's not possible to open the boot of the car with a rear door fitting rack without first removing the bikes.
Rear Wipers It's not possible to operate your rear wipers when using a boot mounted rack.
Parking Sensors If your bikes are positioned in front of the parking sensors you may find they have an effect on how they work.
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Technical specifications at a glance:
Max number of bikes: 2
Dimensions: 102 x 51 x 20cm
Weight: approx 9.2g
Max load capacity: 30kg
Max weight per bike: 15kg
Bike carrier to car lock: no
Bike carrier to bike lock: yes
Guarantee: 3 years
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We offer our existing customers a full "Next Day if possible" spares service, and will cannibalise new stock as required to find you the parts you need. To find the spare parts you need, please see the diagram below, identify the product codes, then choose them from the list below. If you need more than 1 of any item, change the quantities in the Shopping Basket.
![](/logo-library/spares-pdf-button.png)
![BUZZ RACK Pilot spare parts](/images/spare-parts/BUZZRACK-PILOT-SPARE-PARTS(2014-12-06)-001Z.jpg)
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Description
Delivery charges and Payment options
Fitting information
Specifications
Spare parts